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Privacy Policy

Last Updated: January 30, 2026

Introduction

Total Rig Manager ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our iOS application.

Information We Collect

Account Information

When you create an account, we collect:

  • Name
  • Email address
  • Phone number (optional)
  • User ID (automatically generated)

Vehicle Data

The app stores information you provide about your vehicles:

  • Vehicle make, model, and year
  • VIN (Vehicle Identification Number)
  • Odometer readings
  • Maintenance records and service history
  • Service costs and dates
  • Photos or videos of your vehicles (if you choose to upload them)

Usage Data

We automatically collect certain information through Firebase Analytics:

  • App usage patterns
  • Feature usage statistics
  • Crash reports and performance data
  • Device type and iOS version

How We Use Your Information

We use the collected information for:

  • App Functionality: To provide vehicle tracking and maintenance management features
  • Account Management: To create and maintain your user account
  • Service Reminders: To send notifications about upcoming maintenance
  • Data Sync: To synchronize your data across devices
  • App Improvement: To analyze usage patterns and improve the app
  • Customer Support: To respond to your inquiries and provide assistance

Data Storage and Security

Your data is stored securely using Firebase services:

  • Firebase Firestore: Stores your vehicle and maintenance data with encryption at rest and in transit
  • Firebase Authentication: Manages your account with industry-standard security
  • Firebase Storage: Stores photos and documents with secure access controls
  • Offline Persistence: Data is cached locally on your device for offline access

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We only share data with:

  • Firebase/Google Cloud: Our cloud infrastructure provider for data storage and authentication
  • Apple: For App Store functionality and In-App Purchases (if applicable)
  • Legal Requirements: When required by law or to protect our legal rights

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and all associated data
  • Export: Download your vehicle data in a portable format
  • Opt-Out: Disable notifications and analytics

To exercise these rights, contact us at totalrigmanager@ntc.com.au

Children's Privacy

Total Rig Manager is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the "Last Updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Nexus Technology Consulting

Email: totalrigmanager@ntc.com.au

Australia

Privacy Manifest

Total Rig Manager includes a Privacy Manifest (PrivacyInfo.xcprivacy) as required by Apple, detailing all APIs and data types used by the app. This manifest is reviewed by Apple during the app submission process.

APIs Used:

  • User Defaults APIs (CA92.1) - For app preferences and settings

Data Types Collected:

  • Name - Linked to identity, used for app functionality
  • Email Address - Linked to identity, used for app functionality
  • Phone Number - Linked to identity, used for app functionality
  • Photos/Videos - Linked to identity (user-uploaded vehicle photos)
  • User ID - Linked to identity, used for app functionality